Privacy Policy

At Prestige Steel Storage, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a quotation, or purchase our steel storage products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and business.

Personal Information

When you contact us, submit an enquiry, or place an order, we may collect:

Full name.
Contact number and email address.
Billing and delivery address.
Company or organisation name, where applicable.
Product requirements and order-related details.
Other information voluntarily provided through our enquiry forms or communication channels.

Non-Personal Information

When you browse our website, certain technical information may be collected automatically, including:

IP address.
Browser type and version.
Device and operating system information.
Website pages visited.
Date, time, and duration of website visits.
Referring website or source.

This information helps us understand website usage and improve the overall browsing experience.

2. How We Use Your Information

Prestige Steel Storage may use the collected information for the following purposes:

To respond to customer enquiries and quotation requests.
To provide product information, specifications, and pricing details.
To process and manage customer orders.
To coordinate product shipping and delivery.
To arrange product demonstrations and installation services, wherever applicable.
To communicate order updates, delivery schedules, and service-related information.
To provide customer support and respond to feedback.
To improve our website, products, and services.
To maintain business records and comply with applicable legal requirements.

3. Sharing of Personal Information

Prestige Steel Storage respects the confidentiality of customer information. We do not sell or rent personal information to third parties.

However, we may share relevant information in limited circumstances, such as:

Delivery and Logistics: With authorised personnel involved in coordinating and completing product deliveries.
Service Providers: With trusted service providers who assist with website operations, communication, technical support, or business-related activities.
Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, legal proceedings, or lawful government requests.
Business Operations: Where information sharing is necessary to fulfil customer orders or provide requested services.

Any such sharing will be limited to what is reasonably necessary for the relevant purpose and handled in accordance with applicable privacy requirements.

4. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve website functionality and understand visitor behaviour.

Cookies may help us:

Improve website navigation and user experience.
Understand visitor interactions and website performance.
Analyse website traffic and visitor behaviour.
Identify areas that require improvement.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

5. Data Security

We take reasonable technical and organisational measures to protect the personal information shared with us against unauthorised access, misuse, alteration, disclosure, or loss.

Access to customer information is limited to authorised individuals who require it for legitimate business purposes.

Although we take appropriate precautions to safeguard information, no method of electronic transmission or online storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including:

Responding to enquiries and quotation requests.
Processing orders and completing deliveries.
Providing after-sales support and warranty assistance.
Maintaining business and transaction records.
Meeting applicable legal and regulatory obligations.

When personal information is no longer required for these purposes, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

7. Third-Party Websites

Our website may contain links to third-party websites or external platforms for additional information or services.

Please note that Prestige Steel Storage does not control the privacy practices, policies, or content of these external websites.

We recommend reviewing the privacy policies of third-party websites before sharing any personal information with them.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request information about the personal data we hold about you.
Request correction or updating of inaccurate personal information.
Request deletion of personal information, where legally permissible.
Withdraw consent where processing is based on your consent.
Raise concerns regarding the use or processing of your personal information.

To exercise these rights, please contact our team using the contact details provided on our website.

9. Children's Privacy

Our website and business services are intended for general customers, businesses, offices, and commercial organisations. We do not knowingly collect personal information from children through our website for independent commercial purposes.

If we become aware that personal information has been collected from a child in circumstances requiring parental or guardian consent, we will take appropriate steps in accordance with applicable laws.

10. Changes to This Privacy Policy

Prestige Steel Storage reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page. We encourage visitors and customers to review this policy periodically to stay informed about how their information is handled.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details +91 6361 173 181 prestigestorages@gmail.com

We value your trust and are committed to handling your personal information responsibly while providing reliable steel storage solutions and customer support.